Colors of Aurora
Lace Up Leggings
Out of stock
Our company selects a range of sizes to be offered based on broader demand. Generally the sizes offered range from Small (S) to Large (L) and 0 - 8 for our regular clothing. Shoe sizes are available in all women's whole and half sizes usually ranging from 5.5-10.
If you need assistance, please give us a call: 1- (855) 234-2287 during our business hours of 9 AM - 4 PM EST, Monday - Friday. For international customers, please call 1- (786) 274-9357 or send us an email at email@example.com.
Size Chart - Clothes
Please use these size charts to help determine your size. Because sizing and cut
will vary between brands, please use the charts as a general guide to compare the various size scales. If you have a specific sizing question or would like more information, please contact Customer Care
Sizes listed are US, unless otherwise noted.
Colors of Aurora prides itself on customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 20 days from the day you got your package. However, we cannot accept garments that have been worn, washed or altered. Gift Cards, E-Gift Certificates, Cosmetics, intimates, jewelry, and final sale merchandise may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s). ALL SALE ITEMS ARE FINAL AND NON-RETURNABLE.
Shoes must be returned in their original box and placed inside an additional protective shipping box. Damage to the shoe box makes the shoes ineligible for return. The shoes will be shipped back to you and are subject to additional shipping costs.
Colors of Aurora recommends that you send back your return with insurance. That way you are protected from the possibility of loss during shipping. Returns take approximately 7-10 business days to be processed once received. Please note that you are responsible for return/exchanges shipping costs. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.
Colors of Aurora is happy to exchange your merchandise (excluding FINAL SALE ITEMS) for another size or even another item. We also recommend that you give us a call to hold the item(s) that you want instead. That way it won't sell out before your original merchandise gets back to us. PLUS we will pay to have your exchange shipped out to you using our Standard Shipping (USA orders only). Coupons cannot be applied to exchange orders or hold orders. For orders placed with a coupon, the coupon will be honored for an even exchange of the same item only.
Send all return/exchange merchandise to:
Colors of Aurora Returns
|Colors of Aurora Returns|
|11077 Biscayne Blvd|
|Miami – FL|
|33161 - USA|
Can I still return an item even if I do not have my invoice?
You can return or exchange your merchandise without an invoice. Please include the following information so we know which account to credit when processing your return.
1. First and last name
2. Billing and shipping address
3. Phone number
4. Email address
We do recommend that you call us at: 1- (855) 234-2287 and we can provide you with your order number to include with your return. For international customers, please call 1 - (786) 274-9357.
How can I find out the status of my Return or Exchange?
Generally returns and exchanges take 7 business days to be processed. We do not know whether your package is received by our warehouse until it is processed. We recommend shipping your package with a tracking number in order to track its delivery date. Once your return / exchange are processed you will be emailed a confirmation email.
How can I return my order?
If, for any reason, you are not satisfied with your order, you may return unworn merchandise for an exchange or refund within 20 days from the day you got your package.
Domestic shipping includes the continental United States, Alaska, Hawaii, U.S. territories, and APO/FPO addresses.
SHIPPING RATES & DELIVERYThe following are the delivery methods available with estimated arrival time
|Standard Shipping*||$8.00||5-10 Days|
|Expedited Shipping||$20.00||3-5 Days|
* Free Standard Shipping on orders $75+
Following credit authorization and verification, you will receive your order within 5-10 business days. This is an estimate. This does not include weekends or holidays. Standard Shipping will be via UPS Ground or USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier and tracking options. Most orders are shipped within1-3 business days depending on availability.
Expedited orders placed before 12:00 PM Eastern Standard Time will be shipped the same day or the following business day if placed on the weekend. Most orders are shipped within 1-3 business days depending on availability.
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.
*Free shipping to Canada on orders over $75*Free International Shipping on orders over $150 with code: WORLDWIDE (enter code at checkout).
INTERNATIONAL RATES & DELIVERYThe following are the delivery methods available with estimated arrival time:
|USPS First Class Airmail without tracking*||$20.00||2-4 Weeks|
|USPS Priority Airmail||$35.00||1-2 Weeks|
|USPS Express Mail||$45.00||4-6 Days|
*Note, First Class Airmail does not provide tracking information. If you would like to be able to track the progress of your delivery, please select either Priority Airmail or Express Mail services. Furthermore, Express Mail requires a customer signature at delivery.
TAXES AND DUTIES
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment from Colors of Aurora, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Colors of Aurora. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
All prices listed on our site are in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.
Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government.
Foreign orders are usually shipped via USPS and can take 2-4 weeks to receive. Please note that some orders may be assessed additional shipping charges due to weight and size limitations. This predominately applies to orders with large quantities of boots and shoes. If your order requires additional charges, you will be contacted to approve these charges before we ship your order.
Sales tax is only added to orders shipped to Florida.
Refused or Undeliverable Packages
If you would like to cancel an order that has been returned to us, you will be responsible for return shipping costs and a 15% restocking fee will be deducted from your refund to cover the cost of processing your order.
We reserve the right to void or refund a payment for any order at any time for any reason. Please email us at firstname.lastname@example.org or call our toll free number 1-(855) 234-2287 if you have any questions or concerns.
Why am I not able to use the Free Shipping discount?
If your shipping destination is an international address, the free shipping discount is not valid and the applicable shipping charges will be applied to your order. If you are a US customer the free shipping promotional discount will be entered automatically when placing your order. If you are eligible for the free shipping coupon and it was not applied to your order, feel free to contact us and we would be happy to apply this for you. You can contact Customer Service from 9am - 4pm EST at: 1- (855) 234-2287 or email@example.com. For international customers, please call 1- (786) 274-9357.
Will the shipping carrier leave my package at my front door or will they require a signature?
It is up to the shipping carrier whether they feel it is safe to leave the package or require a signature. To receive a package with guaranteed signature required there will be a $3.00 fee and you will need to note your request in the Comment Section when checking out at the time you place your order. You can you also call us at 1- (855) 234-2287 and a Customer Service Representative can add this to your order as well. For international customers, please call 1- (786) 274-9357. Customer Service hours are Monday through Friday, 9 am to 4 pm Eastern Standard Time.
I am an international customer. Why did I have to pay additional fees to accept delivery of my package?
Some countries will impose additional tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by your respective government. Please contact your mail and customs officials for additional information.