Free USA Shipping on orders $75+! *Free International Shipping on orders $150+ with code: WORLDWIDE

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Shipping Info

Domestic

Free Economy Shipping on U.S. Orders Over $75 ( no code required ).

You will receive your order anywhere from 5-9 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Free Economy Shipping is limited to the 48 contiguous United States and PO Boxes. Shipping addresses in Hawaii, Alaska, APO/FPO, and US Territories will be shipped via USPS Standard Shipping at a flat rate of $8. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.

 

SHIPPING RATES & DELIVERY

The following are the delivery methods available with estimated arrival time:
 Service    Cost       Delivery Time
Economy Shipping $5.00 Up to 9 Business Days
Standard Shipping  $8.00 5 - 7 Business Days
Expedited Shipping $15.00 2 - 4 Business Days
Overnight Shipping $25.00 1 - 2 Business Days

 

Delivery dates for Economy and Standard shipping are estimates only. A small number of packages may arrive before or after the estimated date. Most orders are shipped within 1-3 business days depending on availability.


EXPEDITED SERVICE / OVERNIGHT SERVICE:

Expedited orders placed before 12:00 PM Eastern Standard Time will be shipped the same day or the following business day if placed on the weekend. Most orders are shipped within 1-3 business days depending on availability. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.

Expedited and overnight orders will arrive within the number of business days designated by your shipping selection. To determine shipping days, begin with the first business day after your order is shipped.

 If your order contain items that are not ready-to-ship items and you have selected expedited or overnight service, you will be notified via email. Pre-order items are subject to availability and are not eligible for expedited or overnight services.

PO BOXES & APO/FPO OR U.S TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories. 



International 

FREE INTERNATIONAL SHIPPING ON ORDERS $150+ with code: WORLDWIDE (enter code at checkout).

Offer valid for international orders totaling $150 or more in US dollars before taxes or any fees, and only for customers shipping to an address outside of the United States. Packages will ship for FREE using Standard Shipping service (as detailed below).

Delivery Rates & Services:

Below are the delivery methods available with estimated arrival time*:

All countries (except Canada)

Service Cost Delivery Time
USPS First Class Airmail without tracking* $18.00 2-4 Weeks
USPS Priority Airmail $35.00 1-2 Weeks
USPS Express Mail $45.00 4-6 Business Days

* International orders of $150 or more, qualify for free shipping via USPS First Class Airmail without tracking with code WORLDWIDE at checkout. Some orders may be assigned additional shipping charges due to weight and size limitations. If your order requires additional charges, you will be contacted to approve them before we ship your order.

 

Canada

Service Cost Delivery Time
Standard Shipping* $10.00 9-15 business days
Priority Shipping $30.00 6-10 business days

* Free Shipping on orders of $150 or more. No code necessary.

 

  Countries We Ship To
 

  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bolivia
  • Botswana
  • Brazil
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cote d'Ivoire
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • Gabon
  • Georgia
  • Germany
  • Ghana
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Korea, Republic of South Korea
  • Kuwait
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Mali
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Monaco
  • Mongolia
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Niue
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russian Federation
  • San Marino
  • Saudi Arabia
  • Senegal
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • Spain
  • Sri Lanka
  • Suriname
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Vietnam
  • Virgin Islands, U.S.
  • Yemen
  • Zambia
  • Zimbabwe
 *Please note that these are estimated delivery times only, therefore Colors of Aurora is not guaranteeing delivery dates.
 TRACKING
*Note, First Class Airmail does not provide tracking information. If you would like to be able to track the progress of your delivery, please select either Priority Airmail or Express Mail services. Furthermore, Express Mail requires a customer signature at delivery.
 
TAXES AND DUTIES
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
 
Colors of Aurora cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.

If you refuse a shipment from Colors of Aurora, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Colors of Aurora. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

 

CURRENCY CONVERSIONS

All prices listed on our site are in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. 

 

POLICY AND TERMS
By placing an order at Colors of Aurora, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to us. This also applies to any shipments that are refused by you at delivery.

Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government.

Foreign orders are usually shipped via USPS and can take 2-4 weeks to receive. Please note that some orders may be assessed additional shipping charges due to weight and size limitations. This predominately applies to orders with large quantities of boots and shoes. If your order requires additional charges, you will be contacted to approve these charges before we ship your order.

We do not take responsibility for any returned packages with a failed delivery, i.e., multiple delivery attempts, insufficient address information, or package refusal.
We are not responsible for the shipping and return shipping cost if applicable.
Store credit or refund will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.

 

SALES TAX

Sales tax is only added to orders shipped to Florida.

 

Refused or Undeliverable Packages 
Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.
Want to reship a refused or undeliverable package? The new shipping costs depend on which new shipping method you choose.

If you would like to cancel an order that has been returned to us, you will be responsible for return shipping costs and a 15% restocking fee will be deducted from your refund to cover the cost of processing your order.

We do not take responsibility for any returned packages with a failed delivery, i.e., multiple delivery attempts, insufficient address information, or package refusal.
We are not responsible for the shipping and return shipping cost if applicable.
Store credit or refund will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.

We reserve the right to void or refund a payment for any order at any time for any reason. Please email us at info@colorsofaurora.com or call our toll free number 1-(855) 234-2287 if you have any questions or concerns.

 

FAQ'S

Why am I not able to use the Free Shipping discount? 
If your shipping destination is an international address, the free shipping discount is not valid and the applicable shipping charges will be applied to your order. If you are a US customer the free shipping promotional discount will be entered automatically when placing your order. If you are eligible for the free shipping coupon and it was not applied to your order, feel free to contact us and we would be happy to apply this for you. You can contact Customer Service from 10am - 4pm EST at: 
1- (855) 234-2287 or info@colorsofaurora.com. For international customers, please call 1- (786) 274-9357. 

Will the shipping carrier leave my package at my front door or will they require a signature? 
It is up to the shipping carrier whether they feel it is safe to leave the package or require a signature. To receive a package with guaranteed signature required there will be a $3.00 fee and you will need to note your request in the Comment Section when checking out at the time you place your order. You can you also call us at  1- (855) 234-2287 and a Customer Service Representative can add this to your order as well. For international customers, please call 1- (786) 274-9357. Customer Service hours are Monday through Friday, 9 am to 4 pm Eastern Standard Time.

I am an international customer. Why did I have to pay additional fees to accept delivery of my package? 
Some countries will impose additional tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by your respective government. Please contact your mail and customs officials for additional information.


 






 

 

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